Accessing your Help Center themes

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You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or assets.

  1. In Guide, click the Customize design icon (Customize icon) in the sidebar.

    Your themes appear on the Themes page.

    Themes_page

  2. To manage a theme on the Themes page, click on the options menu (Theming icon).

    theming_Themes_menu

    The Themes menu visible after clicking on the Customize link

    From the menu, you can do any of the following:

    • Change the live theme for your Help Center
    • Rename a Help Center theme
    • Duplicate a Help Center theme
    • Export your theme
    • Delete a Help Center theme

To open a theme to edit it click on the Customize link.

Theming view

When you open a theme, you can do any of the following:

  • Update theme branding
  • Edit the theme code (Guide Professional and Enterprise)
  • Update theme assets (Guide Professional and Enterprise)

Your Themes page might look different than what is shown here. Zendesk are rolling out a new version of the Themes page to some customers.

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